Returns & Refunds
*We do not offer refunds or exchanges on any personalised products or any sale products*
If you have a plain cal-ver product and you wish to return or exchange please contact us within 7 days of receiving your product at: infocalver@gmail.com, before sending the product back to us. A proof of purchase will be required.
Cal-ver are not eligible for cost of returning goods, this is at the customers expense/risk. All items must be returned in unused condition, with swing tags, and dust bags attached. Cal-ver will not take responsibility for any damage during transit back and shipping will be at the customers expense. We highly recommend using a traceable shipping service, as we do not accept responsibility for any lost returns during transit. For international orders, Cal-ver are not liable to refund any costs associated with Customs or Duties.
Once we have received your return and accepted, we will credit the cost of the item to your payment method within 12 working days.
Cal-ver hold the right to decline any returns.